Aetna

Aetna

Plan Sponsor Services Line:                                     1-800-343-6101

*Employer assistance with benefits, claims & general info

 


Member Services Line:                                      1-888-802-3862 Medical 

                                                                             1-800-238-6279 Pharmacy

                                                                             1-877-238-6200 Dental  

                                                                             1-800-523-5065 Life

   

*Member assistance with benefits, claims & general info Note: Aetna requires member’s personal information be changed/corrected through the employer only.

 

Aetna Navigator:                                                     www.aetna.com

Secure, online Aetna member portal
*Employees should select the “Individuals & Families” tab then “Log In/Register”

 


Aetna Navigator Technical Assistance:                    1-800-225-3375

24 Hour Nurse Help Line:                                         1-800-556-1555

 

Claims:                                                                         Medical
                                                                                       Aetna

                                                                                 P.O. Box 14079

                                                                              Lexington, KY 40512

                                                                              Fax: 1-866-474-4040   

 

                                                                                       Dental
                                                                                        Aetna

                                                                                 P.O. Box 14094

                                                                           Lexington, KY 40512-4094

 

                                                                                     Pharmacy
                                                                       Aetna Pharmacy Management

                                                                                 P.O. Box 52444

                                                                           Phoenix, AZ 85072-2444

                                                                             Fax: 1-888-472-1128


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