OBS Training/System Demo
Our Client Care team offers live system training via webinar for group admins. If you're a group admin and you're interested in this option please reach out to our Client Care team at the appropriate email below with three times that work best for you and our team will respond to you shortly to schedule a webinar.
- Groups headquartered internationally: globalbilling@tbsmga.com
- Groups headquartered in WA: billing@tbsmga.com
- Groups headquartered in AK: billing.ak@tbsmga.com
Related Articles
OBS Eligibility Locked
There are some instances where a group administrator will not be able to make eligibility changes in OBS. They could be either of the following: New Business Installation - group administrators are not given access to OBS until the group is fully ...Getting Access to OBS
In order to have access to OBS you need to be a group administrator. Being a group administrator means that you will have access to PHI and PII, as well as the ability to change member eligibility information. In order to become a group administrator ...OBS Home Page
Payments Due All outstanding balances are listed in this section. The hyperlink in the Amount column opens the invoice details. From there, various actions can be performed such as review billing details, pay or print a bill, print a coupon, or ...OBS Reports Page
Employee Participation Report This report will generate a current census. The filters are customizable. The 3 required fields are highlighted in yellow. From the Reports tab, click on Employee Participation Summary Enter the required field, Carrier. ...OBS Eligibility Change Restrictions
The following enrollment changes are not designed to be completed through the TBS Online Billing System and should be completed as outlined in each section below. COBRA/State Continuation Enrollments Please submit all COBRA or State Continuation ...