OBS Training/System Demo

OBS Training/System Demo

Our Client Care team offers live system training via webinar for group admins. If you're a group admin and you're interested in this option please reach out to our Client Care team at the appropriate email below with three times that work best for you and our team will respond to you shortly to schedule a webinar.

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    • Getting Access to the TBS Online Billing System

      In order to have access to the TBS Online Billing System(OBS) you need to be a group administrator. Being a group administrator means that you will have access to PHI and PII, as well as the ability to change member eligibility information. In order ...
    • OBS Eligibility Locked

      There are some instances where a group administrator will not be able to make eligibility changes in OBS. They could be either of the following: New Business Installation - group administrators are not given access to OBS until the group is fully ...
    • OBS Home Page

      Payments Due All outstanding balances are listed in this section. The hyperlink in the Amount column opens the invoice details. From there, various actions can be performed such as review billing details, pay or print a bill, print a coupon, or ...
    • OBS Reports Page

      Employee Participation Report This report will generate a current census. The filters are customizable. The 3 required fields are highlighted in yellow. From the Reports tab, click on Employee Participation Summary Enter the required field, Carrier. ...
    • OBS Eligibility Change Restrictions

      The following enrollment changes are not designed to be completed through the TBS Online Billing System and should be completed as outlined in each section below.   COBRA/State Continuation Enrollments Please submit all COBRA or State Continuation ...

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        TBS Online Billing System