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Enrollment Settings and Changes
Certain group settings can impact employee eligibility and the enrollment process. For most companies, enrollment and benefits change activity constitutes the biggest piece of the administration process. As such, we recommend you familiarize yourself ...
Changes in Ownership/Purchases/Acquisitions
When an in-force group has been sold, the case should normally be terminated. However, there are a few instances when the new owner may want to continue to offer benefits to the employees. The following information will need to be completed and ...
Employee Name Changes
Employee name changes can be submitted to TBS via email within 30 days of the name change. Proof of the name change must be provided. The marriage certificate can be used as proof as long as it shows the new legal name, if not, then a government ...
Cancelling Group Coverage
Renewal policy cancellations require written notification on company letterhead of intent to cancel within 30 days of the renewal. Cancellations other than at renewal also require 30 days advance notice on company letterhead. If advance notice is not ...
Annual Renewal
Your anniversary date will be 12 months after your original effective date. It is on this date that you will receive your annual renewal from Aetna. The annual renewal period is the time of year when you and your employees can reevaluate your health ...