Annual Renewal

Your anniversary date will be 12 months after your original effective date. It is on this date that you will receive your annual renewal from Aetna. The annual renewal period is the time of year when you and your employees can reevaluate your health benefits needs, select the plan(s) that best meets those needs, and make contract changes.

The timing of the annual renewal greatly affects the service your members receive. TBS will provide the renewal to your broker contact within 45 days of the anniversary date.

Aetna must receive written confirmation in advance of the policy renewal date. Written confirmation may include signed renewal acceptance from the customer delivered by mail, fax, or email.

Note: premium payment received in advance of the renewal date will also be considered renewal acceptance.

Renewal policy cancellations require written notification of intent to cancel within 30 days of the renewal. This written notification must be on the group’s company letterhead, list the requested effective date, lines of coverage, the reason for terming, and be signed and dated.

Plan changes must be returned within the specified time frame on your renewal letter. Plan changes will not be accepted after the date noted on the renewal letter.
Changes to your plans can be made at New Business or at Renewal. Please contact your broker to facilitate these changes.

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• Domestic Renewal FAQ

  Group Administrator Guide for Renewals This guide is applicable to groups headquartered domestically, specifically in Alaska or Washington. Q: Where is our renewal? Can we get it early? A: Our goal is to get renewals out as soon as possible. However, ...

• Global Renewal FAQ

  Broker Guide for Renewals Q: When are the renewals released? A: Aetna releases their renewals approximately 75 days prior to the group’s effective date. Q: Do they need to sign anything to renew? A: Yes, signed paperwork is required to renew the ...

• Non-Renewal of Coverage

  Aetna reserves the right to terminate the group health benefits plan for reasons including, but not limited to, the following: • Material misrepresentation • Non-payment of premium • Failure to meet the minimum contribution and/or participation ...

• Cancelling Group Coverage

  Renewal policy cancellations require written notification on company letterhead of intent to cancel within 30 days of the renewal. Cancellations other than at renewal also require 30 days advance notice on company letterhead. If advance notice is not ...

• Aetna Wellness Discount

  For each employee who completes all program requirements within the first 90 days of your plan effective date (e.g plan renewal date is 9/1, employees have until 12/29 to complete), a 7.5 percent premium discount adjustment will be applied to your ...

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